American Red Cross uses Manymoon to Manage Critical Projects that can be Accessed from Any Location

At a Glance

• Reliably manage projects amongst staff
• Access critical information from anywhere

• Incorporated existing Google Apps into their Manymoon projects
• Securely made project information available to staff from multiple locations

• Eliminate 200 emails and phone call per project per month
• Reduced training requirements for staff

The American Red Cross is a humanitarian organization led by volunteers and guided by its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The Dutchess County Chapter, which is located in Poughkeepsie, New York, provides relief to victims of disaster, and helps people prevent, prepare for and respond to emergencies. They have paid staff and over 100 volunteers who perform day-to-day training and disaster response tasks in the Chapter.

Manymoon is a leading project collaboration application built specifically for customers who utilize secure online tools. Manymoon makes it simple to organize tasks, documents, events, and links with coworkers, customers, and partners. By seamlessly integrating with Google Apps, Manymoon helps organize and track projects so that anyone can efficiently collaborate and reduce email clutter. Manymoon is headquartered in San Francisco, California, and is proud to help thousands of businesses simplify their worklife.

As Emergency Services Director, Greg Becker manages all the volunteer disaster staff and operations. He needed a way to have visibility into projects and tasks in his department. An important component of that requirement is the ability to access the information wherever he is - in the office, at home or at a disaster headquarters. His distributed workforce of staff and volunteers have the same need, so a server-based solution was not an easy option to maintain. The Dutchess County Chapter also managed all of their email, calendars, and shared workspace in Google Apps, and Manymoon seemed like an ideal fit.

Initial Manymoon tests revealed a user-friendly project management solution that met their two key requirements: it was web based and compatible with Google Apps. Chapter staff and volunteers can now securely access critical project information where ever they are and update others on status. There was no migration work required since existing data in Google Apps could seamlessly be used with Manymoon. The ease-of-use was especially important since the Chapter often works with people in critical situations and can't afford to lose time training. The decision to deploy Manymoon also hinged on exceptional customer service, with direct attention paid to concerns and fast resolution of issues. This was critical since the Chapter often works on time-sensitive projects.

As they continue to implement Manymoon throughout their Chapter, management, staff and volunteers now have unprecedented visibility into project structure and function. Issues are easily identifiable using Manymoon's milestones feature. It also provides the flexibility necessary for task re-assignment and other management functions, like commenting and email notifications. All of this helps keep projects moving smoothly and efficiently toward successful completion. Instead of having to make repeated phone calls or send emails to check status or share documents, Chapter staff simply update their projects and tasks in Manymoon.

"We have saved an estimated 150-200 emails and phone calls per month per project during our implementation phase, and we expect those savings to grow as we roll-out Manymoon throughout our organization," says Greg Becker, Emergency Services Director.

They have also begun using Manymoon to manage projects and tasks on a regional basis, involving five chapters throughout northeastern New York.